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CMO Weekly

How the Miami Dolphins' 'Team-First' Approach is Redefining Marketing Playbooks, with Michael Shaw

21 Jun 2024

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Picture this: you're scrolling through the Miami Dolphins' social feeds. You expect to see the usual suspects - the star quarterback, the lightning-fast wide receiver. But wait, what's this? A long snapper getting the spotlight? That's right. In a bold move that might seem like a social media sin, the Dolphins focus on the team rather than the stars. It's all about the collective, not the individual. Why? Because according to VP of Brand Marketing Michael Shaw, the team ethos is king. This isn't your run-of-the-mill strategy. The Dolphins' approach challenges the norm. In a world where individual branding often takes center stage, they're flipping the script. They're highlighting every player, from the one making the game-winning catch to the one who, well, snapped the ball perfectly. It's like giving every actor in the movie, including the guy who delivered the pizza in scene three, their moment in the Oscars acceptance speech. Why should you care? Because this strategy is more than just nice – it's smart. For starters, it builds a stronger team culture. Everyone feels valued, from the star player to the one in the trenches. This isn't just feel-good stuff; it translates to on-field performance and fan engagement. Fans love to root for a team that feels like a family. And from a marketing standpoint, this approach creates a diverse content stream that appeals to a wider audience.

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