Scaling ServiceNow Without Breaking Compliance

Security automation, AI integration, and global compliance aren’t just buzzwords—they’re business-critical capabilities. For companies in highly regulated industries like pharmaceuticals, the stakes are even higher.This week, Pamela Axtell is joined by Robert Drumski, Senior Principal Systems Engineer at Boehringer Ingelheim, to explore how his team partnered with Cognizant to streamline ServiceNow development, tackle security orchestration, and pave the way toward a self-healing, AI-enabled infrastructure. Robert shares how they’ve scaled automation without sacrificing compliance, empowered citizen developers, and enabled faster, smarter decisions across the enterprise—all while keeping up with rapidly evolving technology and regulatory demands.Discussed in this episode:Why compliance must be baked into every phase of innovationHow Boehringer Ingelheim built firewall automation with ServiceNowThe power and pitfalls of citizen development in large enterprisesA future vision of autonomous infrastructure powered by AI

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