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Communicate to Lead

8. Use Curiosity And Empathy To Build Connection With Tiffany Castagno

17 Feb 2022

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Send us a textWhen leaders feel burned out, and teams crave connection, psychological safety, and support, being intentional with how we lead is essential to moving everyone forward in a much healthier way.In this week’s episode, Kele has a conversation with Tiffany Castagno, the CEO and founder of CEPHR, LLC, a Human Resources Consulting Firm that supports Small to Mid-sized Businesses to build their infrastructures-to-scale, strong teams, and a strong Employer Brand and culture.Tiffany is a transformative HR Curator of Culture. Her why is building more psychologically safe organizations and cultures and stronger leadership to support the people and processes within organizations.Tiffany is Co-Author of a Children’s Book, “Can a Zebra Change Its Stripes?” that teaches children about embracing difference. She enjoys serving her community and believes that together is better. Here’s the episode at a glance:Why Tiffany passionately disagrees with the notion that leaders “just want to rule over people and inherently abuse their authority.”Having a transparent infrastructure and a clearly defined role for a new leader is the best way to set them up for success.Tiffany offers three tips to new leaders to help them become the best possible leaders they can be. Tiffany discusses how leaders can address burnout with their team and take care of themselves.Why empathy plays a vital role in addressing burnout and supporting your team.How to use curious questions to build connections and intentionally reconnect with those working remotely - check out the great questions you can use with your team or clients.Why being resilient is vital in your leadership journey.If you enjoyed this conversation with Tiffany Castagno, please share it with another leader or someone who’s shown leadership potential. I know they’ll thank you!Connect with Kele:Instagram: https://www.instagram.com/thetailoredapproach/ Website: https://thetailoredapproach.com 

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