How Internal Communities Drive Business Success | Community ROI with Stephanie Nakano

"The return on investment in community work isn’t just profit—it’s being seen as indispensable, the go-to for insight and connection." In this episode, we discussed how to build internal communities that engage employees, collaborate with multiple teams, and demonstrate ROI through tangible and intangible value, in particular: 👉 Strategies for creating safe and engaging internal communities. 👉 Importance of cross-functional partnerships for community success. 👉 Practical ways to report community ROI to executive teams. 👉 How to leverage community feedback for continuous improvement. 👉 Tips on building trust and inclusivity within employee communities. Join Yurii Lazaruk, the Community Consultant, and Stephanie Nakano, a community expert who's left her heart at the intersection of technology and online communities for over 12 years, started her journey by leading communities for tech startups and who has been honing her skills in building engaged user-focused ecosystems ever since in such companies as FANDOM, Zapier, Coda, and Salesforce, in connecting community goals with business goals to drive business growth! Connect with Stephanie and Yurii on Linkedin: https://www.linkedin.com/in/stephanieunakano/ https://www.linkedin.com/in/yurii-lazaruk-community-consultant/ Timestamps: (00:00) Meet Stephanie Nakano (00:59) Community Goals and Business (01:32) Importance of Internal Employee Connection (02:43) Understanding Internal Sentiment (03:21) Building Scalable Engagement (04:31) Ensuring Safe and Inclusive Spaces (08:50) Collaborating with Various Teams (19:03) Reporting Community Wins and ROI (21:23) Final Thoughts and Recommendations #communityROI #communitybuilding #businessgrowth

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