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Community ROI

How To Turn Community Engagement Into Business Impact | Community ROI with Katie Ryser

16 Jan 2025

Description

"Community engagement is powerful when it moves both the people and the business in the right direction." In this episode, we discussed how community teams can showcase their value and impact business success from measuring engagement metrics to collaborating across departments, in particular: ๐Ÿ‘‰ How engagement metrics can directly influence business growth. ๐Ÿ‘‰ Insights on collaborating with cross-functional teams to strengthen community impact ๐Ÿ‘‰ Why data integration between community platforms and business systems is crucial. ๐Ÿ‘‰ How to communicate community value to stakeholders and leadership teams. ๐Ÿ‘‰ How continuous evaluation helps pivot community strategies for better results. Join Yurii Lazaruk, the Community Consultant, and Katie Ryser, a community business & operations expert, who thrives on bringing people together and is the go-to person for connecting the dots between what a business wants to achieve and how to make it happen., in connecting community goals with business goals to drive business growth! Connect with Katie and Yurii on Linkedin: https://www.linkedin.com/in/katie-z-ryser/ https://www.linkedin.com/in/yurii-lazaruk-community-consultant/ Timestamps: (00:00) Meet Katie Ryser (01:02) Defining Community Goals (02:01) Connecting Community Goals with Business Objectives (03:09) Engagement Metrics and Their Impact (04:11) Challenges in Connecting Community and Business Data (12:52) Collaborating with Different Teams (19:05) Reporting and Communicating Community Impact (22:33) Handling Challenges and Pivots in Community Management #communityROI #communitybuilding #businessgrowth

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