Turning Community Engagement Into Cost Savings | Community ROI with Chris Catania

"Community isn't just about connection—it's about demonstrating real business impact and value, which is the key to long-term success." In this episode, we discussed how effectively integrating community initiatives with business strategies can lead to significant cost savings, drive growth, and enhance customer engagement, in particular: 👉 How to align community goals with business objectives to drive growth and ROI. 👉 Actionable strategies for assessing the impact of community initiatives. 👉 Importance of storytelling in showcasing community success to leadership. 👉 Building relationships across departments to ensure community efforts are visible. 👉 Leveraging community feedback for continuous business improvement. Join Yurii Lazaruk, the Community Consultant, and Chris Catania, an award-winning enterprise community-building expert with more than 20 years of experience, in connecting community goals with business goals to drive business growth! Connect with Chris and Yurii on Linkedin: https://www.linkedin.com/in/christophercatania/ https://www.linkedin.com/in/yurii-lazaruk-community-consultant/ Timestamps: (00:00) Meet Chris Catania (00:57) Defining Community Goals (01:40) Connecting Community Goals with Business Goals (03:57) Building ROI Models for Community Impact (06:11) Community's Role in Cost Savings (08:46) Community's Role in Business Growth (13:00) Collaborating with Different Teams (26:23) Storytelling and Measuring Community Impact (30:41) Addressing Challenges and Negative Feedback #communityROI #communitybuilding #businessgrowth

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