Consumer Talk with Wendy Knowler

Consumer Talk: How to navigate Airports and Flights for the holidays

17 Dec 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about how to make your flights and your airport experience better this holiday season.  ...

Consumer Talk: Fee increases in fixed-term contracts

10 Dec 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about fee increases in fixed-term contracts. Lunch with Pippa Hudson is CapeTalk’s...

Consumer Talk: Unpacking monthly rental agency admin fees

03 Dec 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about the legality of a rental agency charging a monthly admin fee to tenants.&nbsp...

Consumer Talk: Avoiding the Black Friday scams

26 Nov 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about how to avoid getting scammed during the Black Friday sales. Lunch with Pippa Hudson is&...

Consumer Talk: How to check quality of online product

19 Nov 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about how to read online product listings to properly understand what you’re getting. L...

Consumer Talk: Cancelling a cell phone contract

12 Nov 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about how difficult it is to cancel a cell phone contract. Lunch with Pippa Hudson is CapeTal...

Consumer Talk: Service bots could alienate customers

05 Nov 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about how digital solutions can have the effect of alienating customers. Lunch with Pippa Hud...

Consumer Talk with Wendy Knowler – Pitfalls of getting your car towed

29 Oct 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about the pitfalls of getting your car towed.   Lunch with Pippa Hudson is CapeTalk...

Consumer Talk: Fine print on contracts

22 Oct 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about reading the fine print in contracts. Lunch with Pippa Hudson is CapeTalk’s mid-af...

Consumer Talk: Travel insurance exclusion extended to family member

15 Oct 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about travel insurance exclusions which were extended to a family member of the insured trave...

Consumer Talk: How unscrupulous contractors take advantage of elderly customers

08 Oct 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about listeners concerns with the main topic a look at how unscrupulous contractors take adva...

Consumer Talk with Wendy Knowler: Second-hand car purchases

01 Oct 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about second-hand car purchases and all the things that can go wrong, plus listener questions...

Consumer Talk: Beware using AI to fight your consumer battles

24 Sep 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about how using AI-generated information to fight your consumer battles could cause problems....

Consumer Talk: In conversation with the Consumer Goods and Services Ombud

17 Sep 2025

Contributed by Lukas

Pippa speaks to Consumer Good and Services ombudsman, Lee Soobrathi. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.  This 2-hour...

Consumer Talk: Redeeming vouchers

10 Sep 2025

Contributed by Lukas

Zain Johnson, in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about people who bought vouchers for experiences and then couldn’...

Consumer Talk: How to get rid of marketing spam

03 Sep 2025

Contributed by Lukas

Sara-Jayne Makwala King, in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about how to get rid of the marketing spam we receive from r...

Consumer Talk: Aircon contractor fails to deliver

27 Aug 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about a cluster of complaints about an air-conditioning business, which raises important ques...

Consumer Talk: How to read food labels

20 Aug 2025

Contributed by Lukas

Pippa Hudson, speaks to Lesego Marule, a lecturer in the Department of Consumer and Food Sciences at the University of Pretoria, and registered dietic...

Consumer Talk with Wendy Knowler: Third party vendors

13 Aug 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about issues with third party vendors. Lunch with Pippa Hudson is CapeTalk’s mid-aftern...

Consumer Talk: Slip and falls in supermarket

06 Aug 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler and consumer attorney Trudie Broekman about who’s responsible for slip and falls in sup...

Consumer Talk: Teenagers allowed to sign up for gym contracts

30 Jul 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about gyms allowing teenagers to sign up for contracts.  Lunch with Pippa Hudson is Cape...

Consumer Talk: Are wet wipes flushable and biodegradable?

23 Jul 2025

Contributed by Lukas

Pippa Hudson speaks to consumer journalist Wendy Knowler about whether wet wipes are flushable and biodegradable as claimed by manufacturers. Lunch wi...

Consumer Talk: Vinegar shortage affecting South Africans

16 Jul 2025

Contributed by Lukas

Pippa Hudson, speaks to consumer journalist Wendy Knowler about the shortage of vinegar and how it’s affecting South African consumers.   L...

Consumer Talk: Irish visa delays cause havoc

09 Jul 2025

Contributed by Lukas

Pippa Hudson, speaks to consumer journalist Wendy Knowler about the delays in issuing Irish visas and the havoc it’s causing with South African&...

Consumer Talk 2: Tech helps to access unclaimed benefits

02 Jul 2025

Contributed by Lukas

Sara-Jayne Makwala King in for Pippa Hudson speaks to Rowan Gordon from Robin Hood Unclaimed Benefits about a tech platform helping South Africans to ...

Consumer Talk 1: Difference between a motor warranty and a motor plan

02 Jul 2025

Contributed by Lukas

Sara-Jayne Makwala King in for Pippa Hudson speaks to Erica Liebenberg from JustMoney about the difference between a motor plan and a motor warranty.&...

Consumer Talk: Expired drivers licences in insurance claims

25 Jun 2025

Contributed by Lukas

Sara-Jayne Makwala King in for Pippa Hudson speaks to consumer journalist Wendy Knowler about an insurance claim that was rejected because o...

Consumer Talk with Wendy Knowler – Misleading advertising

18 Jun 2025

Contributed by Lukas

Pippa Hudson, speaks to consumer journalist Wendy Knowler about misleading advertising after a company advertised a special deal designed to lure new ...

Consumer Talk with Wendy Knowler – Prepaid electricity used to pay landlord’s municipal arrears

11 Jun 2025

Contributed by Lukas

Pippa Hudson, speaks to consumer journalist Wendy Knowler about tenants paying off their landlord’s municipal arrears through their prepaid elec...

Consumer Talk with Wendy Knowler – DSTV installer overcharges pensioner

28 May 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about a pensioner who was charged over R8000 to install his DSTV dish. Lunch with Pippa Hudson is Ca...

Consumer Talk: Unintentional shoplifting

14 May 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about a case of unintentional shopping by a retail customer and the consequences. Lunch with Pippa H...

Consumer Talk: Weather-related insurance claims

07 May 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about how storm-related claims are rejected by the insurers because damage was caused by gradual det...

Consumer Talk: Compensation after injury in a store

30 Apr 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about what happens when you injure yourself in a shop. Lunch with Pippa Hudson is CapeTalk’s m...

Consumer Talk with Wendy Knowler on fixing pricing errors

16 Apr 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about pricing errors and your rights as a consumer if the price at the till doesn’t match what...

Consumer Talk: Perfumes that don’t smell as they should

09 Apr 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about two complaints about perfume that doesn’t’ smell as sweetly as it should.See omnys...

Consumer Talk: How stolen laptops are tracked

02 Apr 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about how stolen laptops are tracked, and what questions to ask when buying a “reconditioned&r...

Consumer Talk: Investigating lean beef mince

19 Mar 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about what the definition of lean beef mince is.See omnystudio.com/listener for privacy information.

Consumer Talk with Wendy Knowler on Debit Card Fraud

12 Mar 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler .See omnystudio.com/listener for privacy information.

Consumer Talk with Wendy Knowler on food deliveries not arriving

05 Mar 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about how customers are complaining about UberEats orders that are just not arriving.See omnystudio....

Consumer Talk with Wendy Knowler on retailer’s online delivery issues

26 Feb 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about issues Makro is having with some of its online deliveries and whether Sunlight Dishwashing Liq...

Consumer Talk with Wendy Knowler on cellphone roaming charges victory

19 Feb 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about how Cell C has been fined and ordered to refund one of its customers and pay her legal costs a...

Consumer Talk with Wendy Knowler on bus ticket refund

12 Feb 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about getting a refund for a woman who was not allowed to board a long-distance bus with a paid tick...

Consumer Talk: How Life Rights schemes work

05 Feb 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about an interesting case involving a life rights investment.See omnystudio.com/listener for privacy...

Consumer Talk: Confusing tariffs on Temu and Shein purchases

22 Jan 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about the confusing way in which tariffs are applied to Temu and Shein purchases.See omnystudio.com/...

Consumer Talk: Pensioner gets her home back from tenants

15 Jan 2025

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about a Fish Hoek pensioner who got back possession of her home from tenants who hadn't been paying ...

Consumer Talk: Website scams Ozempic buyers

11 Dec 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about consumers who are buying the weight-loss drug Ozempic from all the wrong places.See omnystudio...

Consumer Talk: Warnings about cybercriminals

04 Dec 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler who says cybercriminals are ramping up their efforts and a Capetonian loses R15k in a holiday bookin...

Consumer Talk: Timeshare update

27 Nov 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler who gives an update on the timeshare industry today. See omnystudio.com/listener for privacy inform...

Consumer Talk: Black Friday specials – how to avoid the scams

20 Nov 2024

Contributed by Lukas

Amy speaks to consumer journalist Wendy Knowler about Black Friday specials and how to avoid falling for scams.See omnystudio.com/listener for privacy...

Consumer Talk: Airline policy around cancelled flights

13 Nov 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about airline policy around cancelling flights if you’re a no-show.See omnystudio.com/listener for...

Consumer Talk with Wendy Knowler: Direct Marketing

06 Nov 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about draft regulations to help protect consumers against unsolicited sales calls.See omnystudio.com...

Consumer Talk: The rising price of school uniforms

30 Oct 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about the rising price of school uniforms.See omnystudio.com/listener for privacy information.

Consumer Talk: Refunds for credit checks not paid

23 Oct 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about rental agents who are charging potential tenants for credit checks that are never done.See omn...

Consumer Talk: Auction and a few updates

16 Oct 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about complaints against a local auction house about its payment practices.See omnystudio.com/listen...

Consumer Talk with Wendy Knowler - Tenant and landlord rights

09 Oct 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about what rights landlords have if a tenant stops paying but won’t move out.See omnystudio.com/li...

Consumer Talk: Online shopping scams

02 Oct 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about the difficulty of getting customer feedback when encountering problems with an international b...

Consumer Talk with Wendy Knowler : The National Consumer Commission

25 Sep 2024

Contributed by Lukas

Pippa continues the discussion with Consumer journalist Wendy Knowler We about the National Consumer Commission with regard to its handling of complai...

Consumer Talk: The recall of the Checkers hummus, buying from China and more

18 Sep 2024

Contributed by Lukas

Pippa speaks to Consumer journalist Wendy Knowler about tariffs for imported clothing, a product recall for Checkers hummus, and a follow-up on two st...

Consumer Talk: Dodgy cars, disappearing ice creams and more

11 Sep 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about a case where the Western Cape  High Court ordered a car dealership to take back the dud Daiha...

Consumer Talk: Irish Visas, Bok jerseys and more

04 Sep 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about how the new requirement for South African citizens visiting Ireland to get a visa is throwing ...

Consumer Talk: Cellphone ID fraud follow-up

14 Aug 2024

Contributed by Lukas

Pippa speaks to Consumer journalist, Wendy Knowler about cellphone fraud - specifically what authentication processes the networks are using to deter ...

Consumer Talk: Cellphone ID fraud, Telesales and more...

07 Aug 2024

Contributed by Lukas

Pippa speaks to Consumer journalist, Wendy Knowler about how fraudsters are getting access to our details and using them to upgrade their phones at ou...

Consumer Talk with Wendy Knowler: Peeling Automotive Paint

31 Jul 2024

Contributed by Lukas

Wendy Knowler takes on the case of the peeling automotive paint, looks at car safety ratings, and discusses a consumer ombud notice that provides an i...

Consumer Talk with Wendy Knowler- Warns again about falling for online scams and how to protect yourself.

24 Jul 2024

Contributed by Lukas

Consumer journalist Wendy Knowler warns again about falling for online scams and how to protect yourself. See omnystudio.com/listener for privacy inf...

Consumer Talk: Body Corporate

17 Jul 2024

Contributed by Lukas

Pippa speaks to consumer journalist Wendy Knowler about a body corporate who locked out a tenant because their landlord was behind in their levies. We...

Consumer Talk: How to deal with escalating water bills

03 Jul 2024

Contributed by Lukas

Crystal speaks to consumer journalist Wendy Knowler about how to deal with escalating water bills and what's happened with the size of a punnet of mus...

Consumer Talk with Wendy Knowler: Use By and Best Before dates

26 Jun 2024

Contributed by Lukas

Pippa speaks to Wendy about the current shortage of 10c and 20c pieces, meaning retailers with large numbers of cash-paying customers are facing chall...

Consumer Talk: Basic rights when shopping in physical stores versus online

12 Jun 2024

Contributed by Lukas

Amy McIver speaks to consumer journalist Wendy Knowler about various online stores, including Shelf Your Shoes, Reliable Store, Froggie, and more.See ...

Consumer Talk: Falling victim of cybercrime

05 Jun 2024

Contributed by Lukas

Chef Pete Goffe-Wood, the Masterchef SA judge, joins Pippa Hudson and consumer journalist Wendy Knowler.See omnystudio.com/listener for privacy inform...

Consumer Talk: Celebrating the cases we have won for the listeners

22 May 2024

Contributed by Lukas

Pippa Hudson and consumer journalist Wendy Knowler look at a few cases that have gone the way  of our listeners. Multichoice Two laptop cases See om...

Consumer Talk: Your right to cancel an 'advance booking'

15 May 2024

Contributed by Lukas

On Consumer Talk this week, Abongile Nzelenzele and consumer journalist Wendy Knowler, look at consumer's right to cancel a booking and more.See omnys...

Consumer Talk: Terms and conditions for cancellations

08 May 2024

Contributed by Lukas

Pippa Hudson and consumer journalist Wendy Knowler discuss cancellation terms and conditions, what a retailer or supplier can legally implement as a p...

Consumer Talk: Senior Discounts

01 May 2024

Contributed by Lukas

Consumer journalist Wendy Knowler joins Pippa Hudson to discuss senior discounts and an interview with Marilyn Hallett from YOU’VE EARNED IT. YOU’...

Consumer Talk: insurance premiums

17 Apr 2024

Contributed by Lukas

Pippa Hudson and consumer journalist Wendy Knowler discuss insurance premiums and what is meant to happen if you miss a payment – from your and the ...

Consumer Talk: Gift Vouchers

27 Mar 2024

Contributed by Lukas

Pippa and Wendy tackle consumer issues around gift vouchersSee omnystudio.com/listener for privacy information.

Consumer Talk with Wendy Knowler: Recycling

20 Mar 2024

Contributed by Lukas

With Wendy Knowler Consumer journalist.See omnystudio.com/listener for privacy information.

Consumer Talk with Wendy Knowler: Honey tasting

13 Mar 2024

Contributed by Lukas

Guest: Natasha Lyon | Beekeeper, bee guardian, founder of Lyon Raw Artisan Honey, and South Africa’s first internationally trained honey sommelier.S...

Consumer Talk: Discovery changes

06 Mar 2024

Contributed by Lukas

Guests Consumer journalist Wendy Knowler Sr Karin Davidson works at the Cape Town Infusion Centre and is a director of NPO, the AutoImmune Alliance ...

Consumer Talk: Homeowners’ Insurance & shrinkflation

28 Feb 2024

Contributed by Lukas

Guests Consumer journalist Wendy Knowler  Christelle Coleman |CEO and founder of Ami Underwriting Managers, an underwriting agency for Lombard Insu...

Consumer Talk: Shrinkflation

21 Feb 2024

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

Life Hacks: Financial journalist Maya Fisher-French talks reverse mortgages

08 Feb 2024

Contributed by Lukas

Guest: Financial journalist Maya Fisher-French of Maya on Money See omnystudio.com/listener for privacy information.

Consumer Talk: Discovery Health changes catch listeners by surprise

07 Feb 2024

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

Consumer Talk: QR Codes, pharmacy pricing and more

31 Jan 2024

Contributed by Lukas

Guest: Consumer journalist Wendy Knowler See omnystudio.com/listener for privacy information.

Consumer Talk: The story of the furniture that didn’t fit, and more

24 Jan 2024

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

Consumer Talk: Retailers not displaying prices and more

17 Jan 2024

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

Consumer Talk: Cash Free, PEP laybyes and more

10 Jan 2024

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

CONSUMER TALK: With Wendy Knowler-What Companies Are Doing Right Once In A While

27 Dec 2023

Contributed by Lukas

Consumer talk with Wendy KnowlerSee omnystudio.com/listener for privacy information.

Consumer Talk with Wendy Knowler-Cash no longer welcome & Gizzu Update

20 Dec 2023

Contributed by Lukas

Pippa and Wendy talks consumer newsSee omnystudio.com/listener for privacy information.

Consumer Talk: Robben Island / Dishwasher powder and more

13 Dec 2023

Contributed by Lukas

Guest: Consumer journalist Wendy Knowler See omnystudio.com/listener for privacy information.

Consumer Talk: Post Office update, food labelling and more

06 Dec 2023

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

Consumer Talk: Bank cards

29 Nov 2023

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

Consumer Talk: Black Friday, Estate Agents and more

22 Nov 2023

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

Consumer Talk: Timeshare cancellations

15 Nov 2023

Contributed by Lukas

Guests Wendy Knowler | Consumer journalist Gerhard van der Merwe | A senior associate with Trudie Broekmann Attorneys See omnystudio.com/listener for...

Consumer Talk: Dairy snack, no name brands and more

08 Nov 2023

Contributed by Lukas

Guest: Wendy Knowler | Consumer journalistSee omnystudio.com/listener for privacy information.

Consumer Talk: Fish paste, telesales cellphone contracts and more

01 Nov 2023

Contributed by Lukas

Guests Wendy Knowler | Consumer journalist Jeanne Bonnema of Muizenberg See omnystudio.com/listener for privacy information.

Consumer Talk: Disability travel follow-up

25 Oct 2023

Contributed by Lukas

Guests Tarryn Tomlinson | The founder of Able2Travel AI Assisted Travel App. Jamie Thurston-Wyngaard | Co-founder (with Imtiyaaz Riley) of Loop Parat...

Consumer Talk with Wendy Knowler: NCC ruling on Vodacom, Tree fall issue and more...

18 Oct 2023

Contributed by Lukas

Guests Wendy Knowler | Consumer Journalist Trevor Wecke | Listener Trudie Broekman | Consumer attorney Christelle Colman | CEO and Founder of Ami Und...

Consumer Talk: 'Lay-by' in the spotlight

11 Oct 2023

Contributed by Lukas

Guest: Consumer journalist Wendy KnowlerSee omnystudio.com/listener for privacy information.

Consumer Talk with Wendy Knowler - Shrinkflation

04 Oct 2023

Contributed by Lukas

Amy and Wendy unpacks the shopping basket in this weeks Consumer TalkSee omnystudio.com/listener for privacy information.

Consumer Talk: With Wendy Knowler Buying off Facebook Marketplace

27 Sep 2023

Contributed by Lukas

Wendy Knowler discusses the dangers of buying off Facebook Marketplace.See omnystudio.com/listener for privacy information.