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Contact Center Show

Bob's new book: on to blue

16 Jun 2025

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Summary In this heartfelt conversation, Bob Furniss shares the story of his daughter Keisha, who bravely battled breast cancer and inspired many through her positivity and strength. Bob discusses the impact of her life, the challenges of writing a book about her journey, and the mission of the nonprofit established in her honor to raise awareness about breast health. The conversation emphasizes the importance of early detection and encourages listeners to take action in their own lives. Takeaways Keisha was a light in the world, known for her positivity. Bob wrote the book to honor Keisha's legacy and help others. The nonprofit aims to raise awareness about breast health. Early detection of breast cancer is crucial for survival. Keisha's story is a reminder to cherish loved ones. Bob encourages open conversations about health in families. The book captures the essence of Keisha's spirit. Bob's journey of writing was both challenging and healing. The nonprofit provides resources for young women regarding breast health. Keisha's impact continues through the stories shared by others. Chapters 00:00 Introduction and Weekend Highlights 02:54 The Story of Keisha: A Daughter's Legacy 05:58 Keisha's Impact and Personality 08:56 The Journey of Writing the Book 11:48 The Nonprofit Mission and Its Connection to Keisha 15:09 Encouraging Action: Breast Health Awareness 17:52 Reflections on Loss and Legacy 21:11 Final Thoughts and Call to Action   📚 Get the book: On to Blue (available on Amazon in all formats) 🌐 Support the cause: www.warriorprincess.org If you're a parent, friend, or leader—especially in a contact center full of women aged 25–45—listen to this conversation. Then talk to the women in your life. 👉 And ask her.

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