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Contact Center Show

Does the effortless experience hold up?

26 Apr 2021

Description

Amas and Bob have a great conversation about the following: Does the 'effortless experience' still apply today? Your customer experience efforts depend on where you are on the experience journey. They revisit chatbots to answers a listeners question.  And much more... To learn more about Amas, Bob and the show, visit www.contactcenter.tv Effortless Experience No One Wants Customer Experience 

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