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Is Training to blame for Customer service failure?

12 Dec 2022

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People blame most bad interactions on poor training.Is this true? The training blame game  Who is the real culprit when service goes bad What is training actually good for Is empathy a skill or an emotion? And much more... Contact Amas and Bob. http://linkedin.com/in/amastenumah/ https://www.linkedin.com/in/bobfurniss/   

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