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Contact Center Show

The future of CX is inclusive

10 May 2021

Description

Amas and Bob have a great conversation about what is driving the future of customer service.  What is the next great idea to win the hearts of minds of customer once convenience is solved.  Amas shares a story about how SMS helped a hearing impaired person.  Citizens are changing how states do business.  And much more.  Learn more about Bob and Amas at www.contactcenter.tv

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