Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Pricing
Podcast Image

Contact Center Show

What is a Contact Center - Part 2

29 Aug 2022

Description

Amas and Bob continue the conversation about the evolution of the Contact Center: The heart of the Contact Center Agent  Why is it the most scrutinized job in the company? What the role should look like Strategic positioning of contact center Implications of digital/remote  to how we run contact centers? Do we need to track bathroom times

Audio
Featured in this Episode

No persons identified in this episode.

Transcription

This episode hasn't been transcribed yet

Help us prioritize this episode for transcription by upvoting it.

0 upvotes
🗳️ Sign in to Upvote

Popular episodes get transcribed faster

Comments

There are no comments yet.

Please log in to write the first comment.