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Contact Center Show

Will ChatGPT answer 25% of all your inquiries?

17 Feb 2023

Description

Amas and Bob take a deep dive into the success of ChatGPT. Chatbots are not new, why is this one capturing hearts and mind? What the heck is a chatbot anyway? Why do most customers hate chatbots and will it change? Will it replace humans in the contact center? How do I start building a bot customers will want? And much more  Contact Amas and Bob. http://linkedin.com/in/amastenumah/ https://www.linkedin.com/in/bobfurniss/ 

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