#016: From Startup to Global Brand: Scaling Engineering at reMarkable

In today’s Coredump Session, we sit down with Nico Comier, CTO of reMarkable, to explore the journey from early-stage startup to global brand. Nico shares insights on scaling engineering teams, balancing technical credibility with leadership responsibilities, and what it really takes to bring a hardware product to market. From the pressures of product launches to the importance of customer connection, this conversation dives into the realities of building impactful technology.Key Takeaways:Nico Comier emphasizes the importance of customer impact in engineering roles.reMarkable's journey from startup to global brand involved scaling engineering teams.Cross-functional collaboration is key to successful product launches.Understanding customer needs is crucial for product development.reMarkable focuses on creating tools that help people think better.The Paper Pro Move was developed in response to user feedback.reMarkable values a hacker culture and allows device jailbreaking.Telemetry and customer feedback are vital for product improvement.reMarkable's leadership believes in maintaining technical credibility.Cross-functional teams enhance empathy and collaboration within organizations.Chapters:00:00 Introduction to reMarkable and Nico's Journey04:21 The Path to CTO: Insights and Experiences07:21 Technical Leadership and Staying Relevant10:03 Understanding Customer Needs in Tech Leadership13:00 The Launch of Paper Pro Move: A Major Achievement15:17 Preparing for Product Launch: Challenges and Strategies18:07 Balancing Agile and Waterfall in Product Development21:04 Product Decision-Making: Insights from the Paper Pro Move23:39 Navigating Challenges in Hardware Development26:30 Final Thoughts on Product Launch and Future Directions29:30 The Importance of Hypercare Post-Launch35:44 Scaling a Startup: Lessons Learned39:41 Building Cross-Functional Teams47:13 The Role of Firmware in Product Development50:48 Integrating Accessibility and Customer Feedback57:02 Leadership and Team Dynamics01:00:00 OutroJoin the Interrupt Slack ⁠⁠⁠⁠Watch this episode on YouTube Follow Memfault⁠⁠LinkedIn⁠⁠⁠⁠Bluesky⁠⁠⁠⁠Twitter⁠⁠Other ways to listen:⁠⁠Apple PodcastsiHeartRadio⁠⁠⁠⁠Amazon MusicGoodPodsCastbox⁠⁠⁠⁠Visit our website

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