Confidence Classic: How to Lead With Heart and Build a Culture That Rocks with Jim Knight

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Creating Confidence with Heather Monahan 1h 4m 3 speakers 9 chapters transcribed
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How did Heather support her son through grief?

Jim Knight 0:00
I don't even care what the product is. And I say this with love in my heart, regardless of people are selling widgets, it's never about the thing. It's not even about the environment. It's about the people. It's about the humans. It's always been about human behavior. The goal is don't focus so much on the thing. Even if you're first to the market, even if you're crushing it compared to everybody else, the goal is you got to get spectacular people. You know, if you can find some rock stars out there, they will help you perpetuate the brand for all time.
Heather Monahan 0:29
come on this journey with me. Each week when you join me, we are going to chase down our goals, overcome adversity, and set you up for a better tomorrow. I'm ready for my close-up. Hi, and welcome back. I'm so excited that you're here with me today. Thank you for being with me. I need you. I have had quite a week, not a good one, Of course, we can't have all good weeks, as we know, and I know that I'm definitely not alone. I'm sure you're with me in that there are just some weeks that suck, and this has been one of them. So the week started off normally, started off fine, actually, and then suddenly, tragically, my son's puppy drowned in... the pool. And since then, the last few days have just been a complete nightmare.
Heather Monahan 1:21
It's really been, you know, it's the first time my 13 year old has suffered from grief and loss and death. And it had been unexpected. I actually had said to him, wow, you know, at one point in a conversation I was having with him, geez, there are some things we can look to here. You know, when I first heard, I thought it was going to be one of your grandparents, you know, And he explained to me that what I found really interesting, he said that wouldn't have been as jarring or shocking because you start to expect when people get older that things can happen. But when people are young and healthy, you don't ever anticipate that. And as much as I was trying to comfort him, you know, he was right. And I I really didn't know what to say there.
Heather Monahan 2:06
It's one of those interesting things when you're 45 years old and have gone through so much. I feel pretty equipped to handle basically anything that is thrown at me. And I'm not saying that's good, because in some regards, I think it's really jaded that I've seen it all. Go ahead, throw it at me and I'm going to handle it. But this one, I just I didn't have the words and it felt awful. So I essentially just told him that I can't take the pain away. And I do understand how heart wrenching it is. But what I could do is promise to sit with him, to hold him, to be with him and to go through it with him. And that's what we're doing. So we actually made a great decision to leave home and go on a quick weekend trip with one of my really good friends and her son,

What is the BTS of delivering a keynote while managing emotional pain?

Heather Monahan 2:52
And it's been great because it got him out of the house. It got him into the ocean. It got him on a boat. It got him on a jet ski. It got him into activities which have gotten, you know, these little moments, these little breaks of sunshine and really his sad time right now. So I have not seen or felt sadness like this. And I don't even know how long. There is nothing like watching your child suffer. It is much worse than any pain that I remember for myself other than when I was, you know, 15, 16, 17 years old. I remember looking back because I've been reflecting about this a lot. Things seem so much worse when you're younger because you don't have anything to compare it to. However, you know, you're in some ways more hopeful and excited for things at that age because things are unexpected and new and and the whole world is new. Right. So there's this immense positive. And then I guess this really potential downside looming. Well, I see it that way now that I've actually gone through this with him. I wasn't thinking about that before this happened.
Heather Monahan 3:55
Time needs to pass. And obviously in time, he will learn to live with it and live with that idea of keeping someone in your heart and carrying them with you always. And we've been talking about that, although it's easier said than done when it first happens. One of my clients found out that this had happened and had asked.

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