Activity Overview
Episode publication activity over the past year
Creating Customer Success - Episode 23: Kevin Scheper
16 Jun 2020
Contributed by Lukas
In this episode, we were joined by Kevin Scheper, who is currently Vice President, Customer Success ...
Creating Customer Success - Episode 22: Gemma Espineira
04 Jun 2020
Contributed by Lukas
In this episode we spoke with Gemma Espineira who is an experienced Software Executive, skilled in b...
Creating Customer Success - Episode 21: Sandra Guadagnoli
27 May 2020
Contributed by Lukas
In this episode we spoke with Sandra Guadagnoli who has over 25 years of experience in customer succ...
Creating Customer Success - Episode 20: Peter Cohan
19 May 2020
Contributed by Lukas
In this episode we were joined by Peter Cohan, author of the book, Great Demo! Peter founded Great D...
Creating Customer Success - Episode 19: Jake Dunlap
14 May 2020
Contributed by Lukas
In this episode we were joined by Jake Dunlap who is the CEO of Skaled Consulting, and who was previ...
Creating Customer Success - Episode 18: Nick Mehta
12 May 2020
Contributed by Lukas
In this episode we spoke with Nick Mehta who is the CEO of Gainsight, the Customer Success company t...
Creating Customer Success - Episode 17: Paul Henderson
07 May 2020
Contributed by Lukas
In this episode, we spoke with Paul Henderson, otherwise known as the Outcomes Guy. Paul founded and...
Creating Customer Success - Episode 16: Jeanne Bliss
29 Apr 2020
Contributed by Lukas
In this episode, we spoke with Jeanne Bliss, who is the Founder and CEO of Customer Bliss.For over 3...
Creating Customer Success - Episode 15: Perry Monaco
20 Apr 2020
Contributed by Lukas
In this episode we spoke with Perry Monaco, who is the Head of Customer Success at LinkedIn across N...
Creating Customer Success - Episode 14: Jay Nathan
19 Mar 2020
Contributed by Lukas
In this episode we spoke with Jay Nathan, who is Founder and Managing Partner of Customer Imperative...
Creating Customer Success - Episode 13: Peter Majeed
01 Mar 2020
Contributed by Lukas
On this episode we spoke with Peter Majeed who is the Head of Customer Success for EMEA at Qualtrics...
Creating Customer Success - Episode 12: Kate Forgione
18 Feb 2020
Contributed by Lukas
On this episode we spoke with Kate Forgione who is Head of Customer at Service Rocket and also CEO a...
Creating Customer Success - Episode 11: Anika Zubair
09 Feb 2020
Contributed by Lukas
On this episode we speak with Anika Zubair who is the Global Director of Customer Success at ZAP. An...
Creating Customer Success - Episode 10: Lulu Dermeche
04 Feb 2020
Contributed by Lukas
On this episode we spoke with Lulu Dermeche, the Head of Customer Success for HowNow (an innovative ...
Creating Customer Success - Episode 9: Violaine Yziquel
30 Jan 2020
Contributed by Lukas
On this episode we spoke with Violaine Yziquel who runs the EMEA Customer Success Management team at...
Creating Customer Success - Episode 8: Ian Robson
10 Dec 2019
Contributed by Lukas
On this episode we spoke with Ian Robson who has had a 20 year career in customer success roles incl...
Creating Customer Success - Episode 7: Pat Phelan
02 Dec 2019
Contributed by Lukas
In this episode we speak with Pat Phelan who is the Chief Customer Officer at UK Fintec GoCardless.
Creating Customer Success - Episode 6: Dan Farley
20 Nov 2019
Contributed by Lukas
In this episode we speak with Dan Farley who is VP of Customer Success at Seenit.
Creating Customer Success - Episode 5: Jenna Braastad
07 Oct 2019
Contributed by Lukas
In this episode we speak with Jenna Braastad who leads the Customer Success team at Mixpanel across ...
Creating Customer Success - Episode 4: Steve McDougal
27 Sep 2019
Contributed by Lukas
Steve McDougal is committed to delivering exceptional experiences to employees, customers and commun...
Creating Customer Success - Episode 3: Matt Myszkowski
20 Sep 2019
Contributed by Lukas
In January 2018 Matt joined SAP as their Vice President, Customer Success EMEA responsible for a tea...
Creating Customer Success - Episode 2: Dan Steinman
12 Sep 2019
Contributed by Lukas
In this episode, we speak with Dan Steinman who is the General Manager of Gainsight EMEA.
Creating Customer Success - Episode 1: Rav Dhaliwal
05 Sep 2019
Contributed by Lukas
On today’s episode, we’re joined by Rav, who has previously worked as a CS Leader at Zendesk, Ya...