CRM Rocks
Episodes
Workflow and Business Process Flow with Sara Airgood
14 Nov 2017
Contributed by Lukas
Episode 58: Markus Erlandsson talks to Sara Airgood from Digital Management about Worklow and Business Process Flow and how they can be combined to in...
Building FetchXML Builder with Jonas Rapp
14 Oct 2017
Contributed by Lukas
Episode 57: Markus Erlandsson talks to Jonas Rapp from Innofactor about Building FetchXML Builder and how you can use it for your own benefits. Jonas ...
GDPR and CRM with Mohamed Mostafa
14 Sep 2017
Contributed by Lukas
Episode 56: Markus Erlandsson talks to Mohamed Mostafa from TechLabs about General Data Protection Regulation (GDPR) and how that can impact Dynamic...
Making CRM for the users with Jon Ferrara
18 Aug 2017
Contributed by Lukas
Episode 55: Markus Erlandsson talks to Jon Ferrara from Nimble about making CRM for the users, the discussion starts with how CRMs started and how to ...
Relationship sales with Brian Galicia
13 Jun 2017
Contributed by Lukas
Episode 54: Markus Erlandsson talks to Brian Galicia from Microsoft about Relationship sales and how that fit together with Dynamics 365 and LinkedIn,...
Field Service with Ben Vollmer
20 May 2017
Contributed by Lukas
Episode 53: Markus Erlandsson talks to Ben Vollmer from Microsoft about Dynamics 365 for Field Service, Ben explains how to get started with Field Ser...
KPI and Analytics with Power BI with Ulrik Carlsson
21 Apr 2017
Contributed by Lukas
Episode 52: Markus Erlandsson talks to Ulrik Calrsson (CRMChartGuy) from Elev8 Solutions about KPI and Analytics with Power BI, the conversation start...
CRM and Machine Learning with Stefano Tempesta
14 Mar 2017
Contributed by Lukas
Episode 51: Markus Erlandsson talks to Stefano Tempesta from EF, Education First about ranking opportunities in CRM with Azure Machine Learning (ML). ...
The State of Dynamics 365 Sales in 2017 with Jukka Niiranen
14 Feb 2017
Contributed by Lukas
Episode 50: Markus Erlandsson talks to Jukka Niiranen from Digital Illustrated about The State of Dynamics 365 Sales in 2017. The discussion starts wi...
Get User Adoption Going with Gretchen Opferkew
25 Jan 2017
Contributed by Lukas
Episode 49: Markus Erlandsson talks to Gretchen Opferkew from PowerObjects HCL about how to get your user adoption going. Bio: Gretchen Opferkew is t...
Soap to Web Api with Jason Lattimer
02 Dec 2016
Contributed by Lukas
Episode 48: Markus Erlandsson talks to Jason Lattimer from PowerObjects about moving from Soap to Web Api, using his tool Crm Rest Builder and other ...
Develop for Dynamics 365 with George Doubinski
14 Nov 2016
Contributed by Lukas
Episode 47 were Markus Erlandsson talks to George Doubinski about how to develop for Dynamics 365 and what is new. They are going all over the place ...
Dynamics 365 First View with Philip Verlinden
25 Oct 2016
Contributed by Lukas
Episode 46 where Markus Erlandsson talks to Philip Verlinden from Microsoft Consulting Services about the new Dynamics 365, and what he is excited abo...
Certified for CRM with Andre Margono
14 Sep 2016
Contributed by Lukas
Episode 45: Markus Erlandsson talks to Andre Margono from Barhead Solutions. How do I get Certified? Who can get Certified? Why should I get Certifie...
Tools for productivity
31 Aug 2016
Contributed by Lukas
Episode 44: Markus Erlandsson talks about tools to improve your productivity when developing for and administrating your Dynamics CRM organization Lin...
Tips and tricks for a CRM admin with Stephane Dorrekens
13 Jul 2016
Contributed by Lukas
Episode 43: Markus Erlandsson talks to Stephane Dorrekens from Nerea about how you admin your Dynmics CRM System. Keep it running at full speed and wi...
What’s new in Dynamics CRM 2016 and Update 1 with Gretchen Opferkew and Alex Fagundes
27 Jun 2016
Contributed by Lukas
Episode 42 where Markus Erlandsson talks to Gretchen Opferkew and Alex Fagundes from powerobjects about what’s new in Dynamics CRM 2016 and Upd...
Designing Portal with Steve Webb
28 May 2016
Contributed by Lukas
Episode 41 where Markus Erlandsson talks to Steve Webb from The Portal Connector and pavliks.com about the process of designing and creating a porta...
The Value of Marketing inside Dynamics CRM with Kristie Bylos
28 Apr 2016
Contributed by Lukas
Episode 40 where Markus Erlandsson talks to Kristie Bylos from ClickDimensions about the value of marketing inside Dynamics CRM. Kristie talks abou...
More mobile CRM with Ivan Stano
14 Mar 2016
Contributed by Lukas
Episode 39 where Markus Erlandsson talks to Ivan Stano from Resco about their purchase of CWR Mobility and what you can expect from them in the futu...
E-commerce, digital marketing and CRM with Therese Reuterswärd
14 Feb 2016
Contributed by Lukas
Episode 38 where Markus Erlandsson talks to Therese Reuterswärd from Nespresso about e-commerce, digital marketing and how that relates to CRM. How t...
Develop for CRM with Mitch Milam
19 Jan 2016
Contributed by Lukas
Episode 37 where Markus Erlandsson talks to Mitch Milam from xRM Coaches about how to develop for CRM. What is important and how to get started, as we...
Top 10 tips for successfully implement CRM with Gustaf Westerlund
19 Dec 2015
Contributed by Lukas
Episode 36, Markus talks to Gustaf Westerlund on how you implement CRM. Gustaf gives his top 10 tips on how to be successful. Links: Gustafs blog post...
Being an Entrepreneur with Therese Lorentzon
16 Nov 2015
Contributed by Lukas
Episode 35: Markus Erlandsson talks to Therése Lorentzon about being an Entrepreneur and how you think about customers. What is your customer focus a...
CRM Conference with John Verdon and Christy Spokely
28 Oct 2015
Contributed by Lukas
Episode 34: Markus Erlandsson talks to John Verdon and Christy Spokely from Extreme CRM about CRM Conference. The discussion starts with why I should ...
State of Dynamics CRM in 2015 with Jukka Niiranen
12 Oct 2015
Contributed by Lukas
Episode 33: Markus Erlandsson talks to Jukka Niiranen from Digital Illustrated about the state of Dynamics CRM in 2015. Starting with looking backward...
TypeScript and JavaScript with David Berry
14 Sep 2015
Contributed by Lukas
Episode 32: Markus Erlandsson talks to David Berry about TypeScript, JavaScript and the new WEB API in Dynamics CRM. David explains why you should use...
CRM UG with Tony Stein
14 Aug 2015
Contributed by Lukas
Episode 31: Markus Erlandsson talks to Tony Stein from CRM UG about User Groups. What do I gain from attending? And more. Links: http://www.crmug.com ...
Being a CRM consutant with Salim Adamon
14 Jul 2015
Contributed by Lukas
Episode 30: Markus Erlandsson talks to Salim Adamon about Being a CRM consultant. Salim talks about what’s important and how to get there. Links...
Coaching CRM with Rick McCutcheon
14 Jun 2015
Contributed by Lukas
Episode 29: Markus Erlandsson talks to Rick McCutcheon about Coaching in CRM. What is coaching? How can I use it to implement my CRM or revitalize my ...
Building a Brand with Jens Almgren
18 May 2015
Contributed by Lukas
Episode 29: How do I build a brand? Does it make any difference if it’s a personal brand just about me or a business brand for my company? Jens ...
Email Marketing
09 Apr 2015
Contributed by Lukas
Episode 27: Markus Erlandsson talks to Lars Nilsson from Apsis about Email Marketing. The discussion goes from How to get started, to what is importa...
Modelling Security in Dynamics CRM
16 Mar 2015
Contributed by Lukas
Episode 26: Markus Erlandsson talks to Elaiza Benitez from Myriad IT about Modelling Security in Dynamics CRM. What are all the options and what can ...
Developing Plugins in Dynamics CRM
18 Jan 2015
Contributed by Lukas
Episode 25: Markus Erlandsson talks to Jonas Rapp from Cinteros about developing plugins in Dynamics CRM. Where you start. How the execution pipeline ...
Marketing in Dynamics CRM
22 Dec 2014
Contributed by Lukas
Episode 24: Markus Erlandsson talks to Brad Burks about Marketing in Dynamics CRM. The conversation starts with the size of the marketing teams, th...
Who is the Customer?
30 Nov 2014
Contributed by Lukas
Episode 23: Markus Erlandsson talks to Jukka Niiranen about Who is the Customer? The conversation starts with the lifecycle perspective and who could ...
What’s new in Dynamics CRM 2015
14 Oct 2014
Contributed by Lukas
Episode 22: Markus Erlandsson talks to Gretchen Opferkew and Tad Thompson from PowerObjects about new in Dynamics CRM 2015. The discussion starts with...
You Don’t Need a CRM
23 Sep 2014
Contributed by Lukas
Episode 21: Markus Erlandsson talks to Sunny Paris from You Don’t Need a CRM. The discussion starts with what it is and how to get started with ...
CRM Gamified
10 Sep 2014
Contributed by Lukas
Episode 20: Markus Erlandsson talks to Pablo Peralta from CRM Gamified about gamification inside Dynamics CRM. The discussion starts with a leaderboar...
Platform Aspects of Dynamics Marketing
19 Jul 2014
Contributed by Lukas
The final episode of the Dynamics Marketing series where Markus talks to Christian Abeln about Platform Aspects of Dynamics Marketing The post Platfor...
Analytics and Reporting in Dynamics Marketing
14 Jul 2014
Contributed by Lukas
Markus talks to Christian Abeln about Analytics and Reporting in Dynamics Marketing The post Analytics and Reporting in Dynamics Marketing first appea...
Integration with CRM from Dynamics Marketing
10 Jul 2014
Contributed by Lukas
Markus continues the Dynamic Marketing mini series with Christian Abeln, where they talk about integrating to Dynamics Marketing The post Integration ...
Lead scoring and management in Dynamics Marketing
06 Jul 2014
Contributed by Lukas
Markus Talks to Christian Abeln a Senior Program Manager at Microsoft about Lead scoring and management in Dynamics Marketing The post Lead scoring an...
Lead Nurturing in Dynamics Marketing
03 Jul 2014
Contributed by Lukas
Markus and Christian Abeln continues the Dynamics Marketing journey with Lead Nurturing The post Lead Nurturing in Dynamics Marketing first appeared o...
Dynamics Marketing Overview
29 Jun 2014
Contributed by Lukas
Markus Erlandsson talks to Senior Program Manager at Microsoft in Denmark, Christian Abeln about the new product Dynamics Marketing. Links: http://ado...
Continuous Improvement in CRM
17 Jun 2014
Contributed by Lukas
Markus talks to Julie Yack about Countinuous Improvments and how you get started in CRM Links: http://www.ineta.org/ http://www.xrmvirtual.com/ The po...
Business Process Flows in CRM 2013
23 Mar 2014
Contributed by Lukas
Marks talks to Carsten Groth about Bussiness Process Flows inside Dynamics CRM 2013, what to do and what not to do. Links: Carsten’s blog http:/...
Leaky Funnel
01 Mar 2014
Contributed by Lukas
Markus talks to CRM Coach Siska Bossuyt about the concept of The Leaky Funnel Links: Siska Bussoyt on LinkedIn The post Leaky Funnel first appeared o...
ISV North52
25 Feb 2014
Contributed by Lukas
While still in Barcelona, Markus talks to John Grace from North 52 about their Formula Manager for Dynamics CRM. Links: http://www.north52.com/ The po...
ISV InsideView
22 Feb 2014
Contributed by Lukas
Markus talks to Stefan Burak from InsideView about their product for Dynamics CRM Links: http://www.insideview.com/ The post ISV InsideView first appe...
ISV Wavextend
20 Feb 2014
Contributed by Lukas
Markus talks to Duco Boer from Wavextend about their producs for Dynamics CRM. Links: http://wavextend.com/en The post ISV Wavextend first appeared on...
ISV Steer Cource
16 Feb 2014
Contributed by Lukas
While at eXtremeCRM in Barcelona Markus talks to ISV Steer about their product Steer Cource Links http://www.steer.no/ The post ISV Steer Cource first...
Dynamics CRM vs SalesForce.com
02 Feb 2014
Contributed by Lukas
Episode 6: Markus Erlandsson talks to Leon Tribe about Dynamics CRM vs SalesForce.com. The discussion goes through Strategic, Technical, Mobile and So...
Community Resources
28 Dec 2013
Contributed by Lukas
Episode 5: Markus Erlandsson talks to Donna Edwards about community resources, the discussion goes through a list of sites that comprises the CRM Comm...
JavaScript in Dynamics CRM
08 Dec 2013
Contributed by Lukas
Episode 4: Markus Erlandsson talks to Mitch Milam about developing JavaScript for Dynamics CRM. The Discussion stats with what’s new in CRM 2013...
Mobile CRM
16 Nov 2013
Contributed by Lukas
Markus Erlandsson talks to Ivan Stano from Resco about Mobile CRM and the new features from Microsoft and Resco http://www.resco.net/mobilecrm The pos...
CRM 2013 User Interface changes
17 Oct 2013
Contributed by Lukas
Episode 2: Markus Erlandsson talks with Jukka Niiranen about user interface changes. The discussion moves on to the new processes types Business Proce...
Tool support in Dynamics CRM
12 Sep 2013
Contributed by Lukas
Episode 1: Markus Erlandsson talks to Gustaf Westerlund from CRM-Konsulterna about the existing and lacking tool support from Microsoft. The post Tool...