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Customer Experience Patterns Podcast

Ep. 12 Creating An Informed CX Strategy With Mark Levy

26 Oct 2023

Description

Great conversation with Mark Levy this week about best practices for getting a CX team, program or transformation off the ground. Mark shares his 4 priorities at the start of a CX transformation, and how he determines when it's time to move from listening to action.Mark on LinkedInSign up for Mark's DCX NewsletterDCX Accountability Coaching - 1:1 coaching for customer-obsessed business leaders to unleash their full potential365 Days of Accountability ā€“ Inspiration and motivation on your journey to successFind Sam on LinkedInThanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music. Hosted on Acast. See acast.com/privacy for more information.

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