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Customer Experience Patterns Podcast

Set Accurate Expectations & Help Your Customers Make Accurate Predictions

19 Jan 2024

Description

A surprising fact about the brain that explains why accurate expectations are so much better than low expectations. Find me on LinkedInThanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music. Hosted on Acast. See acast.com/privacy for more information.

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