Customer Service Academy
Business
Episodes
Showing 101-102 of 102
88: Are You Listening to Your Customers and Acting On Your VOC Data?
17 Dec 2021
Contributed by Lukas
In this episode, I will share my approach to customer data, feedback, and action 1. Front line managers need quick access to real-time data 2. Don...
87: Technology That Improves Employee + Occupant Experience With Junaith Shahabdeen and Sri Sridharan
05 Dec 2021
Contributed by Lukas
In this episode, we speak to the team at Zan Compute about how they are using technology to make the lives of employees, building occupants, and visit...