Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Pricing
Podcast Image

Customer Success Talks

CSM Quick Lesson: Upselling Tactics with Jan Young

08 Oct 2025

Description

In today's CSM Quick Lesson with Jan Young, we explore the ideal timing, the right person, and the perfect product for expansion. Don't erode trust by selling too aggressively!In other words, nurture relationships pre-sale but focus on needs post-sale. You can find the full conversation below:YouTube - https://youtu.be/63GecVQZ1qESpotify - https://open.spotify.com/episode/0WE3pzr5cdWmYfyhboPdzX?si=b50c779f91434f1fLinkedin:Jan Young - https://www.linkedin.com/in/jan-young-cx/Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/Nav Thomas - https://www.linkedin.com/in/navneeththomas/ Needing couching? Check Jan's website - https://www.janyoungcx.com/Check out CXxchange - https://www.thecxxchange.com/Follow us on:Instagram - https://www.instagram.com/cstalkspodcast/Tik-Tok @customer.success6Explore Our Podcast Website - https://cstalkspodcast.com/

Audio
Featured in this Episode

No persons identified in this episode.

Transcription

This episode hasn't been transcribed yet

Help us prioritize this episode for transcription by upvoting it.

0 upvotes
🗳️ Sign in to Upvote

Popular episodes get transcribed faster

Comments

There are no comments yet.

Please log in to write the first comment.