"Cultivating a Culture of Learning from Mistakes" with Special Guest Mark Graban

Join Tacey and her Special Guest, Business Book Author, Speaker, Podcaster & Entrepreneur, Mark Graban, . Today's topic is "Cultivating a Culture of Learning from Mistakes" Mark discusses the importance of having a culture that embraces learning from mistakes and removes the fear and punishment traditionally associated with mistakes. How it's critical to foster, grow and nourish this type of culture on an ongoing basis.   Timestamp: 01:14: Mark's Story Timestamp: 06:28: Choose Improvement not Punishment Timestamp: 15:01: Fostering the Environment Timestamp: 18:20: Not One and Done Timestamp: 22:19: Leadership that Embraces this Culture   Mark's Contact Information: Website: https://www.markgraban.com Link to book: https://www.mistakesbook.com LinkedIn: https://www.linkedin.com/in/mgraban/ Instagram: https://www.instagram.com/mgraban/   Tacey's Contact Information: https://linktr.ee/taceyatkinson   Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go Spread the Magic!

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