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Matt Sims - CEO, Teleperformance UK & RSA

21 Sep 2018

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Matt Sims has spent his entire career focused on designing customer experience. He is now the CEO of Teleperformance UK and South Africa. Teleperformance is possibly the largest CX-focused company in the world with 223,000 employees, located in 76 countries, and revenue just below of $5bn. The Teleperformance UK team will be speaking at the CX Tech event in London on October 12, focused on the human-AI connection and how humans are unlikely to be entirely replaced by AI in the near future for CX tasks. In this podcast we explore this subject - are the robots really taking over? www.teleperformance.com http://cxtech.events  

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