Simon Dillsworth - Ember Group - The Gig Economy + WFH = GigCX

Simon Dillsworth is the Managing Director for Consulting at Ember Group, based in London, UK. Ember Group recently published a research paper on the opportunities around a combination of CX and the gig economy - analysts are already calling this GigCX. On the podcast, Simon explains why GigCX is happening now and the opportunities it creates. https://www.linkedin.com/in/simon-dillsworth-sd/ https://www.embergroup.co.uk/

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