PRIDE Rerun - The one with Return on EQUALITY - Todd Sears E13

What's on your mind? Let CX Passport know...In honor of Pride month, CX Passport shares an important rerun...🎤Truly a DO NOT MISS episode (E13) of CX Passport with @Todd Sears of @OutLeadership "The one with Return on EQUALITY"🎧🌈Why would HSBC change the lights on their famous Hong Kong building for the first time in 37 years?🏳‍🌈💥💓At 28:32, your host experiences a massively impactful teachable moment💰When doing what’s right for society is right for business🧐”Leveraging difference” as opposed to “managing diversity”🌍An open VIP invitation to Montenegro🔜You don’t HAVE to change...but in business, survival is optional#diversity #equality #prideHosted by Rick Denton “I believe the best meals are served outside and require a passport”💭“...describes the concept of leveraging difference versus managing diversity. The idea of managing diversity is that it's a problem to be solved, and it's only focused on those six areas of visible difference. It's just stuck in HR and has no business connectivity versus leveraging difference which is an opportunity, not a problem. You're focusing on all elements of difference, not just inherent diversity, but acquired diversity, cultural fluency, your background, your experience, all the things you as a human bring to an organization, and it's tied to business outcomes.” - Todd

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