The one where she transforms lives…one customer at a time - Desirree Madison Biggs E63

What's on your mind? Let CX Passport know...🎤Head to Hawai’i to learn about CX, Coaching, Airbnb…and dial-up(!) in “The one where she transforms lives…one customer at a time” Desirree Madison Biggs CX Passport Episode 63🎧✅Where do you start a CX program? "Start where you can!"😍Living on the beach in Hawaii👩‍🍳The CX career Recipe - Fixing Things, Passion and Risk Taking🙋‍♀️What it's like to drive CX at Airbnb💡Do you want customer insight? "Go make friends with the support organization"👂Ever wonder what stories customer support hears at Airbnb?🤩The one most memorable Airbnb experience - Sonoma. Wow...people live like this?!💗How does a coaching practice and customer experience relate to each other?Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:Desirree Madison-Biggs: www.linkedin.com/in/feedbackdiva/

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