The One Where the Journey is the Truth - Jochem van der Veer E64

What's on your mind? Let CX Passport know...🎤Don't stop believin'🎵🎵🎵 and listen to "The One Where the Journey is the Truth" with Jochem van der Veer in CX Passport episode 64🎧🧭Not customer centric but Journey Centric😎How remote life created a family experience in Tulum Mexico👀Journeys should be managed like products🎨No end to end journey. It’s a collection of *many* customer journeys🤗Dad of the year!...This may be the winner to “The one item you won’t leave home without” question. 💪Overcoming resistance to changing journeys🤩The best work can be done wherever you areHosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:Jochem van der Veer: www.linkedin.com/in/jochemvanderveer/TheyDo: www.theydo.io/

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