"The one with First, Better or Different" - Mike Verret E43

What's on your mind? Let CX Passport know...📢Mike Verret gets to the root of personal and brand messaging and how that influences overall customer experience.💪Be First, Better or Different🐴Eeyore and 🤖Optimus Prime are the same voice?!?!?🏈How are an American football lineman and great CX so similar?🌏Traveling with Hasbro across the globe!💡Highlight the problem you solve before describing the solution100% of it is important to you…but only 3-5% of that is important to your customer audienceHosted by Rick Denton “I believe the best meals are served outside and require a passport”💭“Your business and the way you think about it is not the way your audience is going to be thinking. So think of it as 100% of what's important to you…3 to 5% of that are important to your audience. ” - Mike

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