The one with the BPO whisperer - Fred Shadding E87

What's on your mind? Let CX Passport know...🎤Improve your brand’s customer experience in “The one with the BPO whisperer” with Fred Shadding of The Call Center Source in CX Passport Episode 87🎧 What’s in the episode?...🎯BPOs that improve Customer Experience, not degrade it😲~24:30 - A VERY controversial contact center tool: Auto-tune for accents?...what do you think about it?🔦How do you choose with 1000s of BPOs worldwide?👉The Front Line...The Front Line...The Front Line!🤩Morocco y'all! Morocco!Hosted by Rick Denton “I believe the best meals are served outside and require a passport”💭“South Africa is the offshore market that the US clientele have been waiting on for years.” - FredEpisode resources:LinkedIn: www.linkedin.com/in/fredshaddingEmail: [email protected]: www.thecallcentersource.com

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