What's on your mind? Let CX Passport know...🎤Discover the winning patterns of customer experience in “The one with the Dark Side of CX” CX Passport episode 51 with Mike Bartlett 🎧♟Linking chess and Customer Experience🧦Humans are pattern matching machines📕Michael's new book "The Dark Side of CX"🧠What is the psychology of a bad experience?✅Two Customer experience friction sources: Goal & Social🧭Traveling the tranquil Kent Downs🏫Customer experience and school districts?👩🎨Story telling and survival of the speciesHosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:Mike Bartlett: www.linkedin.com/in/michaelbartlettccxp/The Dark Side of CX - Available for purchase on Amazon
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
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10:00H | 21 DIC 2025 | Fin de Semana
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13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana