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CX Passport

The one with the in-flight entertainment - Corinne Streichert E60

12 Apr 2022

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What's on your mind? Let CX Passport know...🎤Open that tray table, buckle that seat belt and watch a show in “The one with the in-flight entertainment” CX Passport E60 with Corinne Streichert🎧📺Starting an in-flight entertainment career 💰Customer Experience as a product🧳Working for an airline...Vegas for the weekend...from Australia?!🤗Customer Service as an empathetic career builder💻BYOD...will seat back entertainment go away?🎬How do airlines choose content for in-flight entertainment🧭Arrive at airport. Look at board. Choose where to go. Fun!👉Considering accessibility and global diversity with in-flight entertainment💭“You've got to know your customer. I think you have to build a product. You're not building it for yourself. You're not building it for your leadership. You're building it for your customers.” - CorinneHosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.Episode resources:IFECtiv: www.ifectiv.aeroCorinne Streichert: www.linkedin.com/in/corinnestreichert

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