The one with the people heroes - Celia Fleischaker CMO at isolved E160

What's on your mind? Let CX Passport know...🎤🎞️Up up and away! “The one with the people heroes” with Celia Fleischaker CMO at episode sponsor isolved in CX Passport Episode 160? What’s in the episode?...CHAPTERS0:00 Introduction3:05 Blending Marketing and Experience6:28 Defining Employee Experience8:49 Employee Experience and Tangible Business Value13:50 Employee Expectations and Customer Experience18:26 1st Class Lounge23:03 Employee Concerns about AI26:15 Best examples of Employee and Customer Experience29:37 Contact info and closingIf you like CX Passport, I have 3 quick requests:✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/servicesI'm Rick Denton and I believe the best meals are served outside and require a passportThank you to isolved for your sponsorship of this episode. Episode resources:isolved Website: https://www.isolvedhcm.com/Celia LinkedIn: https://www.linkedin.com/in/celiafleischaker/CX Passport Show Sponsorship Philosophy: https://bit.ly/cxpassportsponsorship

There are no comments yet.

Please log in to write the first comment.