The one with the simplicity of CX - Evas Bazirakakye E106

What's on your mind? Let CX Passport know...🎤CX Passport’s first guest from Uganda(!) in “The one with the simplicity of CX” with Evas Bazirakakye, Customer Relationship Manager at Umeme🎧 What’s in the episode?...😊Simplicity is attractive...especially in experience👉The evolution of Customer Experience in Uganda💡Every interaction should create a memory...an experience📈Good experience = Good sales = Good business results😲Shocked to hear what some customers might do in reaction to a bad experience😍Elevating beyond customer experience to a social responsibilityHosted by Rick Denton “I believe the best meals are served outside and require a passport”💭“And I realized that if a business really focused on…ensuring customer focused, they're trying to provide a solution to a customer…what does the customer want? How can we better a customer, probably it would make more sales for their business and bring in more business” - Evas BazirakakyeSign up for the weekly newsletter and never miss an episode: cxpassport.com/#signupApple Podcasts: http://bit.ly/applecxpassportSpotify: http://bit.ly/spotifycxpassportWeb: http://cxpassport.comYouTube: https://bit.ly/youtubecxpassportEpisode resources:Evas’ LinkedIn: https://www.linkedin.com/in/evas-bazirakakye-kizza-a327a424/

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