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CX Today

BIG CX News - The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM

11 Aug 2023

Description

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.He's joined by five prominent CX analysts to dissect the latest stories from the space - including news from Microsoft, Salesforce, and Zoom. In this edition, our CX experts include:Liz Miller, VP & Principal Analyst at Constellation ResearchRebecca Wetteman, Principal at ValoirMichael Fauscette, Founder, CEO & Chief Analyst at Arion ResearchShelly Kramer, Principal Analyst at V3B Martin Schneider, Head of Research at Annuitas Research 

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