The M1 Method: Insights into Seamless Customer Experience and Digital Transformation Success | Interview with Stamford Low

Discover the secrets behind M1's successful transition from a legacy telco to a digital powerhouse. In this episode, Stamford Low, Director of Customer Experience and Retail at M1, shares the strategies, challenges, and triumphs that have positioned M1 at the forefront of CX excellence and digital innovation. Tune in for practical insights and inspiring stories from the heart of M1's transformation. Find out how we can improve your CX: Home Get updated on the latest in CX: https://www.linkedin.com/company/toku-global/ Follow Stamford here: LinkedIn - https://www.linkedin.com/in/stamford-low/ Follow Jonathan here: LinkedIn - https://www.linkedin.com/in/jonathanmondon/ Want to watch it on YouTube instead? https://youtu.be/9-VQYzJi8Kk?si=UU_q6NlzjScDZBrI   #customerexperience #customerjourney #business #digitaltransformation #businesstransformation #customersatisfaction #cxunlocked

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