What if your store felt more like a five-star hotel lobby?In this episode, Oliver King is joined by International Hotel, Retail and Real Estate Executive, Marco Nijhof, to explore how retail can take cues from hospitality, blending emotion, experience, and a guest-first mindset to create spaces people want to return to.Connect with Marco - https://www.linkedin.com/in/marco-p-nijhof-a2b22413/Chapters:00:00 - The Evolution of Retail Experience02:35 - Rethinking Customer Engagement05:22 - Integrating Digital and Physical Experiences08:25 - The Role of Hospitality in Retail11:20 - Creating Emotional Connections14:18 - The Art of Welcoming Guests17:19 - Transforming Stores into Stories
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
10:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana