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Cybersecurity Where You Are (audio)

Episode 141: A Human-Centered Take on Password Policies

25 Jun 2025

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In episode 141 of Cybersecurity Where You Are, Tony Sager is joined by Phyllis Lee, VP of SBP Content Development at the Center for Internet Security®(CIS®); and Julie Haney, Computer Scientist & Human-Centered Cybersecurity Researcher at the National Institute of Standards and Technology (NIST). Together, they use a human-centered understanding of security to discuss password policies, including their benefits, drawbacks, and efficacy. Here are some highlights from our episode:01:03. Introductions to Phyllis and Julie03:34. How "human-centered cybersecurity" goes beyond just usability05:35. The use of NIST and other authoritative sources to dispel confusion in cybersecurity09:09. How password policies positively and negatively impact human behavior15:06. Three anecdotes that showcase the importance of context when enacting security policy21:49. The process of using NIST SP 800-63 to recommend password security best practices27:11. Our changing understanding of "the human element"29:23. The need to do cybersecurity awareness training "right" and measure its effectiveness31:30. Recognition of the absence of natural systems thinking in cybersecurity33:14. Psychological safety, feedback, and trust as foundations of security culture39:03. Human touchpoints as a starting point to help usability and security work togetherResourcesCIS Password Policy GuideNIST SP 800-63 Digital Identity GuidelinesEpisode 98: Transparency as a Tool to Combat Insider ThreatsEpisode 110: How Security Culture and Corporate Culture MeshWhy Employee Cybersecurity Awareness Training Is ImportantIf you have some feedback or an idea for an upcoming episode of Cybersecurity Where You Are, let us know by emailing [email protected].

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