Can We Trust GenAI?

In this episode of Data Analytics Chat, host Ben Parker welcomes Michael Hicks, Executive Director at Novartis.  We explore Michael's unconventional career journey, which transitions from academia to business and from procurement to advanced analytics within the pharmaceutical industry.  Michael shares his thoughts on career decisions, the importance of positivity in teams, and the essential skills for success. The episode also dives into the crucial discussion on the trustworthiness of generative AI, its ethical implications, and the balance between human intuition and AI decision-making.  00:00 Introduction and Guest Welcome00:46 Michael Hicks' Career Journey01:25 Transition from Academia to Business02:56 Entering the Pharmaceutical Industry04:34 Role in Analytics and Procurement06:30 Challenges and Career Pivots10:08 Building Trust and Relationships16:41 Defining Career Moments24:10 Career Setbacks and Lessons Learned27:16 Gaining a Competitive Edge29:31 Innovative Team Leadership29:50 Creating a Positive Team Culture31:44 Hiring for Empathy and Curiosity33:51 Trust in AI Systems40:03 AI Accountability and Governance44:01 Ethical Boundaries for AI Decisions45:58 Human Context and AI Limitations49:42 Deferring to AI vs. Human Judgment53:40 Podcast Conclusion and Final ThoughtsThank you for listening!

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