How To Define Success ROI

In this episode of Data Analytics Chat, we welcome Michael Shaw, Senior Vice President of Data and AI at Dow Jones. Michael shares his fascinating career journey, which includes experiences at Google, Facebook, and Instacart. He discusses the key challenges he faced, such as managing hypergrowth during the pandemic, transitioning into leadership roles, and driving ROI in data projects. The discussion examines how to measure success in data initiatives, manage stakeholder expectations, and strike a balance between achieving quick wins and long-term strategic benefits. Michael provides insights on retaining top talent, fostering cultural shifts, and leveraging AI for business growth. 00:00 Introduction and Early Career Lessons01:08 Welcome to Data Analytics Chat01:58 Michael Shaw's Career Journey08:28 Transition to Leadership17:49 Challenges and Overcoming Them28:08 Defining Success and ROI in Data Projects31:26 Leveraging Data for Business Objectives32:04 Building a Core Data Foundation33:05 Managing Stakeholder Expectations34:14 Balancing Quick Wins and Long-Term Benefits35:46 Tactical Approaches to Data Management38:15 Overcoming Data Quality and Governance Issues44:31 Driving Adoption and Cultural Change49:48 Capturing and Communicating Softer Benefits54:31 Evolving Expectations of ROI with AI01:02:11 Setting Realistic Goals for Businesses01:04:58 Conclusion and Final ThoughtsThank you for listening!

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