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Data Driven

Christopher P. Willis on Using AI to Create a Better User Experience with Better Content

04 Oct 2021

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In this episode, Frank and Andy speak to Christopher P. Willis about Using AI to Create a Better User Experience with Better Content.Certainly, if you have ever you read instructions or product documentation that left you annoyed and confused, then you can appreciate the work he does with Acrolinx.Audible  Audible is a sponsor! Click this link and score a free audio book on us! If you subscribe, you help out the podcast. Everyone wins!Transcript 00:00:00 BAILey Hello and welcome to data driven. 00:00:02 BAILey In this episode Frank and Andy speak with Christopher Willis about how artificial intelligence can help bake brands create congruent content across cultures, languages and writers. 00:00:13 BAILey One quick word of correction. 00:00:15 BAILey Frank made the assumption that CPO was chief product Officer. 00:00:19 BAILey Chris is actually Chief pipeline officer. 00:00:21 BAILey In addition to being chief marketing Officer, Acrolinx currently does not have a chief product officer. 00:00:28 BAILey Frank should know by now what happens when you assume anything. 00:00:32 BAILey I'll have a chat with him later. 00:00:34 BAILey For now, enjoy the show. 00:00:44 Frank Hello and welcome to data driven, the podcast where we explore the emerging fields of data science, machine learning and artificial intelligence. 00:00:52 Frank If you'd like to think of data as the new oil, then you can think of us like Car Talk because we focus on where the rubber meets the virtual road and with me on this epic road trip down the information. 00:01:04 Frank Superhighway as always is Andy Leonard. 00:01:07 Frank How's it going Andy? 00:01:08 Andy Good Frank, how are you doing? 00:01:10 Frank I'm doing great, I'm doing great. 00:01:11 Frank It's a beautiful Tuesday morning here in the DC area. 00:01:14 Frank We're recording this on September 28th and I can't believe it's already October. 00:01:22 Andy Almost gosh, yeah, yeah. 00:01:23 Frank Almost October. 00:01:25 Andy It's it's been beautiful fall weather. 00:01:28 Andy Past few days here in sunny Farmville, VA. 00:01:33 Andy And I'm really enjoying that. 00:01:35 Andy Got a lot of outdoors work done in the past few days and that's always a good thing. 00:01:40 Frank Yeah, we just built the trampoline for the kids and that was a was a lot of fun. 00:01:46 Frank 'cause the. 00:01:46 Frank Instructions were horrible. 00:01:50 Andy Did you get one with that big net around it? 00:01:53 Andy Keep from bouncing off and 'cause otherwise it should come with a coupon for a free cast. 00:01:58 Frank Freecast and free healthcare that'd be funny. 00:02:00 Andy Yes, yes, that's right, yeah. 00:02:03 Frank Yeah, so without further ado I'd like to introduce we have this. 00:02:07 Frank Awesome guest today. 00:02:08 Frank We've been really lucking out on terms of folks coming to us...

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