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Datamatics ThoughtPod

9 business impacts of O2C process automation in a Brownfield environment

23 Jul 2025

Description

In this episode, discover how layering intelligent automation (AI/ML, RPA, BPM) on existing ERP systems—without a full greenfield overhaul—can revolutionize Order‑to‑Cash (O2C) processes. Explore nine critical impacts: enabling Just-in-Time culture; digitalizing vendor/customer data exchange; slashing operational costs; shifting to exception‑based management; scaling during peak cycles; cutting latency; integrating CRM for auto-dunning; leveraging AI for credit scoring and order blocking; and strengthening compliance. This call ensures faster revenue inflows, tighter cash flow, and optimized working capital without replacing legacy infrastructure. https://blog.datamatics.com/9-business-impacts-of-automating-o2c-processes-in-a-brownfield-environment

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