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Datamatics ThoughtPod

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18 Dec 2025

Description

In this episode, we explore how an AI service agent transformed the patient experience for a specialty healthcare center by automating support, reducing wait times, and delivering personalized interactions that enhance satisfaction and clinical outcomes โ€” showcasing how intelligent virtual assistants can elevate care delivery while improving operational efficiency.https://www.datamatics.com/resources/case-studies/how-an-ai-service-agent-transformed-patient-experience-for-a-specialty-healthcare-center

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