Food & beverage research: Accelerating insights with Datamatics automated Transcription

In this case study, a global food & beverage company struggling with fragmented feedback and manual, slow insight-extraction processes turned to Datamatics for a centralized transcription system. The solution unified all customer feedback, integrated it with CRM tools, added smart features like silence-skipping and keyword search, and gave leadership real-time dashboards and journey maps — boosting accuracy from 67% to 85% and cutting turnaround time by over half.https://www.datamatics.com/resources/case-studies/food-beverage-research

There are no comments yet.

Please log in to write the first comment.