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Datamatics ThoughtPod

How Recommendation Engines Amplify CX and Sustain e-Businesses

04 Jul 2025

Description

In this episode, explore how AI-powered recommendation engines are transforming customer experience and driving e-business growth. Learn the three core techniques—content-based, collaborative, and knowledge-based filtering—and discover how leading platforms like Amazon and Netflix use them to deliver personalized, relevant suggestions. With the recommendation engine market projected to hit $12 billion by 2025, we also discuss tangible benefits: higher conversions, larger basket sizes, reduced bounce and cart abandonment, and increased loyalty through seamless, user-centric experiences.https://blog.datamatics.com/how-recommendation-engines-amplify-cx-and-sustain-e-businesses

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