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Datamatics ThoughtPod

Know How AI Enhances Customer Experience with the help of Datamatics Dextara

13 Jun 2025

Description

In this episode, dive into how AI supercharges customer experience using Datamatics’ expertise. Explore real-world applications like:Noise cancellation tech: Discover how AI-driven noise reduction cut average handle time by 12%, repeat calls by up to 25%, and boosted CSAT from 81% to 90% Join us to uncover how Datamatics leverages AI across CX systems—boosting agent efficiency, reducing friction, and driving measurable satisfaction gains.https://www.datamatics.com/resources/case-studies/know-how-ai-enhances-customer-experience

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