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Datamatics ThoughtPod

Leading Testing & Assessment Company: 82% Idle Time Reduction & 18% Productivity Boost with Proctoring

21 Apr 2025

Description

In this episode, we explore how a prominent U.S. government licensing body partnered with Datamatics to revolutionize its examination process through remote proctoring.Facing challenges in maintaining exam integrity and delivering seamless candidate experiences, the organization adopted a scalable and compliant digital solution.With over 2,000 trained proctors and multilingual customer support teams, Datamatics ensured real-time responsiveness during peak exam sessions.The result? A 20% improvement in resource utilization and a 95% customer satisfaction rating.Explore the full case study here: https://www.datamatics.com/resources/case-studies/resources-efficiency-and-customer-satisfaction

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