The Agentic Shift: What Dreamforce 25 Really Means for Salesforce Users

In this episode, we unpack how Salesforce’s vision unveiled at Dreamforce 2025 signals an “agentic” shift—where AI agents amplify human decision-making instead of replacing it. We explore how unified data, conversational intelligence, and governed workflows come together to embed autonomous assistance across CRM, sales, service, and marketing, and what this means for productivity, experience design, and enterprise architecture as humans and AI begin to operate as true collaborators. https://blog.datamatics.com/the-agentic-shift-what-dreamforce-25-really-means-for-salesforce-users

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