Datamatics ThoughtPod
Top 9 factors influencing NPS through Customer Experience Management
14 May 2025
In this episode, we uncover the top 9 factors that influence Net Promoter Score (NPS) through effective Customer Experience Management (CXM). From first-call resolution and omnichannel engagement to personalization and proactive support, we explore what truly drives customer loyalty and advocacy. Whether you're refining your CX strategy or aiming to boost NPS, this episode provides actionable insights to elevate every customer touchpoint.Read more: https://blog.datamatics.com/top-9-factors-influencing-nps-through-customer-experience-management
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
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El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
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13:00H | 20 DIC 2025 | Fin de Semana
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12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana