047: The anatomy of a voice assistant, part 3 - Large language models (LLMs)

Send us a textIt's the third in a series of technical deep dives for building IVAs, and for this episode, it's all about LLMs. Kylie chats with Shawn Wen, co-founder and CTO at PolyAI, who explains why LLMs can accomplish 70% of what’s needed for voice assistants, and more importantly: what's involved in the remaining 30%. The discussion touches on strategies to manage challenges through prompt engineering, dialogue management, and integrating third-party APIs, while highlighting the similarities between AI and human behavior. A look into cybersecurity and the future of specialized LLMs rounds out the conversation, offering insights for industry professionals navigating this evolving technology. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning pod on YouTube

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