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Defining Hospitality

Designing for the Silver Lining - Lionel Ohayon - Episode # 026

24 Nov 2021

Description

Lionel Ohayon, Founder and CEO of ICRAVE Design, lives by the philosophy of “when one door closes, another door opens.” He has created groundbreaking designs at places like terminal 5 at JFK, as well designing parts of the Memorial Sloan Kettering hospital. Lionel joins host Dan Ryan to share how his life experiences have influenced the way he views and creates #hospitality.Takeaways:  Lionel designed terminal 5 for JetBlue at JFK, and when designing it he focused on trying to make people feel comfortable and relaxed with flying. Hospitality is an ever-growing part of everyday life for people. The interaction between humans can be hospitality and how we perceive it is important.Understanding the essence of hospitality is more important than having the nicest hotel or restaurant.Your paradigm in life shouldn’t be “why me?”, but rather “try me,” facing any issues that come into your life head on and accepting new challenges. You must be the hero of your own journey. Life can throw unexpected twists your way but it’s important to handle them the right way and see the silver lining.There are great opportunities to profoundly impact our world. With the advancement of technology and virtual reality, these can be used for good to bridge the divide between people.Quote of the Show: 13:10 “I tell clients so often, like I can guild your place in gold, but if you don't understand the essence of hospitality, what the triggers are to make people feel comfortable to, or to allow people, those opportunities to step through the looking glass and learn something new about themselves, right?To experience color in a way that they haven't because you are leading, you have an expectation about what the emotional response will be. Or what the inputs are of place, that is more about placemaking than about understanding the way things look and feel. I think that hospitality today is critical. It's an ever-growing important piece of the human interaction that we're all concerned about.”Links:Twitter: https://twitter.com/lionelohayon?lang=enLinkedIn: https://www.linkedin.com/in/lionelohayon/Website: https://www.icrave.comShout Outs:0:09 Memorial Sloan Kettering0:59 Stacy Shoemaker2:48 JetBlue8:42 Tesla9:51 Disney Cruise Ships19:23 Tao21:18 Crowbar26:17 St. Jude’s27:33 St. Luke’s30:40 Compass Group31:15 “Why Me?” book by 44:14 Michael J. Fox44:18 Doc Hollywood49:33 The Hotel of Tomorrow49:44 Oculus50:10 Ready Player One50:14 Wall-E52:15 Ken Burns Civil War documentaryWays to Tune In: Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Podbean: https://www.defininghospitality.live/Youtube : https://youtu.be/Vzic6OgdVpk

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